All print sizes on Darkroom are currently displayed in inches! We will have a toggle for customers to choose between in/cm in the future but we only use inches as our print houses are all US based. We do want to display sizes in centimeters in the future but we will likely not have international print houses doing the manufacturing

Darkroom holds no inventory and is a print on demand service, meaning every print is custom made on a per order basis. Once checkout is complete, the money from the order is used to purchase the cost of the print from the print houses we work with and automatically deposits profits into a creator's account. For this reason, order modifications or cancelations can be difficult if not done within a couple hours of your order and we cannot guarantee refunds or cancellations after an order is placed.

If you want to make a modification to your order or cancel it, we usually have a small window of time on the same day of the order but cannot guarantee the edit/cancelation. Most prints will be sent into production quite quickly!

If you accidentally inputed the incorrect shipping address, check your order confirmation email from Darkroom to access your 'order details' page to edit it or contact us directly at support@darkroom.tech asap.

If the print has not been sent into production, we’ll be able to edit the shipping information. On average, this time window is around 12 hours after submitting your order.

If the print is already being produced at the print house or has already completed production, it becomes difficult for our print house to take quick action. We will try our best to update your address in these cases and will hopefully catch the package before it is handed off to the courier.

If a courier services has damaged your prints or our print houses have made a misprint please email support@darkroom.tech with:

The print houses we work with have been packaging and shipping out fine art for decades. We ship in a variety of different formats including protected tubing for some paper prints, reinforced cardboard, print sleeves to protect from dust or dirt and even ship large format prints in wood enforced crates due to fragility.

Estimated production times are always in business days and do not include shipping times. Any rushed shipping time will take place AFTER a print finishes production. Darkroom does not hold any inventory and thus all prints are made on demand.

Print Type and Production Times

Photo Prints Under 30” approx. 4 days

Photo Prints Over 30" approx. 4 days

Framed Prints approx. 8-13 days

Fine Art Prints approx. 8 days

Metal Prints approx. 6 days

Canvas Prints approx. 6 days

The print houses we work with have been packaging and shipping out fine art for decades. We ship in a variety of different formats including protected tubing for some paper prints, reinforced cardboard, print sleeves to protect from dust or dirt and even ship large format prints in wood enforced crates due to fragility.

You should have received an order confirmation email after completing your order and will receive a shipping confirmation email once the item has left the print house. If you have not been sent a shipping confirmation email, your print is likely still in production. If you have waited longer than the expected production times for your print, please contact us at support@darkroom.tech.

Email header for order confirmation

Email header for order shipped